Pp77 Privacy Policy

1 Introduction & Commitment

Pp77 is a trusted online gaming platform serving millions of members across Bangladesh. We believe transparency and trust are the foundation of a healthy and secure digital relationship. This Privacy Policy is an expression of that commitment.

This document explains in detail what personal data pp77 collects, why it is collected, how it is used, and how it is kept secure. Our Privacy Policy may be updated over time — members will be duly informed of any such changes.

Pp77's Privacy Policy is built in accordance with international data protection standards, and we are committed to maintaining the highest level of data protection for our users at all times.

2 What data we collect

Pp77 collects various types of information to deliver its services effectively. A detailed breakdown of the data collected is provided below:

2.1 Registration Information

When you create an account on pp77, you will be asked to provide the following information:

• Full Name (as shown on National ID)
• Date of Birth (for age verification)
• Mobile Number & Email Address
• Current and Permanent Address
• Preferred Currency & Language

2.2 Identity Verification Information (KYC)

For security and legal compliance, pp77 may request the following documents as part of the KYC verification process:

• Scanned copy of National ID (NID) or Passport
• Driving License (as an alternative ID)
• Utility bill or bank statement (for address verification)
• Selfie or live verification photo

2.3 Financial Information

• Payment Method Details (Mobile Banking, Nagad, Rocket number)
• Deposit & Withdrawal History
• Transaction date, time & amount

2.4 Automatically Collected Information

When you use the pp77 platform, certain information is collected automatically:

• IP Address & Device Identifier
• Browser Type & Operating System
• Time spent on the platform and pages visited
• Game history and preferences
• Login & Logout Times

3 Purpose of Data Use

Pp77 uses the data it collects for specific purposes. Each use case under our Privacy Policy is outlined below:

Purpose	Data Used	Legal basis
Account creation and management	Name, Email, Mobile	Fulfillment of Contractual Obligations
Identity Verification (KYC)	NID, passport, photo	Legal obligations
Payment Processing	Financial data, transaction history	Fulfillment of Contractual Obligations
Customer Support	Contact Information	Legitimate Interest
Fraud Prevention	IP, device info, transactions	Legal obligations
Personalized Experience	Game history, preferences	Consent
Marketing Communications	Email, mobile	Consent

Your data will not be used beyond the purposes stated above. If you wish to opt out of marketing communications, contact support at any time.

4 Data Sharing Policy

The most important aspect of pp77's Privacy Policy is this — we never sell your data. However, data may be shared in the following limited circumstances:

4.1 Authorized Service Providers

Pp77 works with a number of trusted third parties that help operate our services, including payment gateways, KYC verification providers, and cybersecurity firms. These parties receive only the data necessary to perform their services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

If required by Bangladeshi law or a court order, pp77 is obligated to disclose relevant information. In such cases, we will make every effort to notify the member to the extent possible.

4.3 Business Changes

In the event of a merger or acquisition, user data may be transferred to the new entity. Members will be notified in advance, and applicable privacy protections will remain in place.

5 Data Retention Period

Pp77 does not store your data indefinitely. Retention periods are determined in accordance with our Privacy Policy:

• While the account is active: All data is retained for active accounts.
• After account closure: Financial transaction and KYC data is retained for a minimum of 5 years in accordance with Bangladesh law.
• Marketing Data: Withdrawing consent will result in immediate removal from all marketing lists.
• Log Data: Security log data is typically retained for 12 months.
• Cookie information: Session cookies are deleted when the browser is closed; persistent cookies last up to 2 years.

Once the retention period expires, data is securely deleted or anonymized.

6 Cookie Policy

Pp77's website and app use various types of cookies. Cookies are small text files stored in your browser that help enhance your experience.

6.1 Types of Cookies

• Essential Cookies: Required for the platform to function properly. These cannot be turned off.
• Functional Cookies: Remembers your preferences and settings (language, theme, etc.).
• Analytics Cookies: Helps us analyze platform usage to improve your experience.
• Marketing Cookies: Used to show relevant offers and promotions. These can be turned off.

6.2 Cookie Management

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

7 Your Rights

Pp77's Privacy Policy gives you full control over your personal data. Your rights are detailed below:

1. Right to Access Your Data: You can find out what information we hold about you.
2. Right to Rectification: You may request corrections to any inaccurate or outdated information.
3. Right to Erasure: In certain circumstances, you may request that your data be deleted.
4. Right to Restrict Processing: You can request that the processing of your data be restricted.
5. Right to Data Portability: You can receive your data in a structured, easily readable format.
6. Right to object: You may object to the processing of your data for specific purposes.
7. Right to Withdraw Consent: For data processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8 Security Measures

Pp77 follows the highest industry security standards to protect your data. A key part of our Privacy Policy is this security framework:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall blocks unauthorized access.
• Two-Factor Authentication (2FA): 2FA can be enabled on your account for an added layer of security.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Data Backup: Your data is securely backed up across multiple servers.
• Staff training: All staff receive regular training on data protection.

That said, no system on the internet is 100% impenetrable. We encourage you to stay vigilant and take steps to keep your own account secure.

9 Third-Party Services

The pp77 platform uses certain third-party services that enhance the gaming experience. These services may have their own privacy policies. pp77's Privacy Policy does not govern the policies of those third parties.

We verify the privacy standards of any third parties we work with during the selection process. We still recommend that you review the privacy policies of the relevant third parties yourself.

• Payment Gateway: Mobile Banking, Nagad, and Rocket are governed by their own security and privacy policies.
• Game provider: Game studios on the platform operate under their own separate policies.
• Analytics Tools: Tools used to analyze user behavior are secure and fully approved.

10 Privacy Policy Changes

Pp77 may update this Privacy Policy from time to time. If changes are made, you will be notified in the following ways:

• A notice will be published on the website.
• A notification will be sent to your registered email or mobile number.
• The date of any changes will be updated at the top of this page.

For significant changes, you will be notified at least 15 days before they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our data protection team is available 24/7, every day of the week.

• Email: [email protected]
• Support: Contact us via the Live Chat section on the platform.
• Response Time: Typically within 24–48 hours.